Eagle Metalcraft Secures ISO-9001:2015 Certification

ISO 9001 2015 Certification

A Milestone That Reinforces Quality, Precision, and Customer Satisfaction

In an industry where precision is paramount, Eagle Metalcraft embarked on a rigorous path toward excellence, pursuing and securing ISO-9001:2015 certification, a globally recognized standard for quality management systems. The decision to undergo this certification process was fueled by a desire to meet and surpass customer expectations in the highly competitive sheet metal industry.

“Eagle has been working toward this goal for quite a while,” said Eagle Metalcraft owner Michael Bower. “John Kinsella came on one year ago and helped our team get over the hump and get it done. I am so proud of our team, those who worked so hard over the last year and those who worked toward this over the last several years to make it happen.”

Obtaining ISO-9001:2015 certification is a significant milestone for Eagle Metalcraft. The comprehensive audit conducted by DLS Quality Management, Inc. affirmed that Eagle Metalcraft has successfully implemented and effectively utilized a robust quality management system in build-to-print sheet metal products, encompassing machining, powder coating, and silk screening processes.

The audit, finalized on December 15, 2023, assessed Eagle Metalcraft’s adherence to the stringent standards outlined in ISO-9001:2015. The certification validates Eagle Metalcraft’s dedication to maintaining rigorous quality control throughout its operations. It also positions the company as an industry leader committed to meeting and exceeding customer expectations.

“This certification is a testament to our commitment to excellence in manufacturing and underscores our proficiency in consistently delivering high-quality products,” Bower said. “It shows our commitment to continuously improving and our ability to work to certified standards. Getting certified is just the first step, and we will continue to improve on this foundation.”

Formally issued on December 29, 2023, the certification highlights Eagle Metalcraft’s operational excellence in sheet metal production, machining, powder coating, and silk screening. 

Why Is ISO-9001:2015 Certification Necessary in the Sheet Metal Industry?

ISO-9001:2015 certification is crucial in the sheet metal industry for several reasons. First, it ensures a standardized and systematic approach to quality management throughout the production process. The certification establishes a framework that promotes consistency and reliability with specific requirements for documentation, process control, and continuous improvement.

Second, ISO 9001:2015 certification is a testament to a commitment to customer satisfaction. The certification enhances overall product and service quality by aligning operations with customer needs and expectations. Customers can be confident in Eagle Metalcraft’s ability to consistently deliver high-quality sheet metal products, fostering trust and loyalty.

Furthermore, ISO 9001:2015 emphasizes risk-based thinking that encourages identifying and mitigating potential risks in processes. By securing certification, Eagle Metalcraft proactively ensures operational efficiency while enhancing product quality and contributing to operational resilience and adaptability.

The certification also facilitates global market access. Many international clients and markets require suppliers to meet specific quality standards, and ISO 9001:2015 is widely recognized globally. It signals to potential clients and partners that Eagle Metalcraft adheres to internationally recognized standards for quality management, which can be decisive in winning contracts and building long-term business relationships.

“We are excited to share this achievement with our current and prospective customers,” Bower said. “The best part is the pride I have in our team, led by John K, to accomplish this long-time goal finally!”

ISO-9001:2015 certification is a testament to Eagle Metalcraft’s journey toward excellence, setting new benchmarks for the industry. In a world where precision matters, Eagle Metalcraft has taken flight, soaring to new heights of quality, trust, and industry leadership.


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About Eagle Metalcraft

Founded in 1953 as Eagle Manufacturing Company, Jack Helmer and his sons developed Eagle Metalcraft into what it is today. In 2022, Michael Bower acquired the company to carry on the legacy of quality work in sheet metal, machining, welding, powder coating, and finishing artwork. 

Michael has since made strategic improvements to the company, including achieving Service-Disabled Veteran Owned Small Business certification, which creates more contract opportunities. Additionally, Michael was named the 2023 Veteran Owned Small Business Entrepreneur of the Year for upstate New York. 

As the premier sheet metal fabricator, Eagle Metalcraft can amplify your brand. Our one-stop solution combines precision sheet metal fabrication with vibrant powder coating and custom silk screening to create durable, high-quality components delivered on time, every time. Experience seamless craftsmanship and exceptional customer service with Eagle Metalcraft – where precision meets excellence. 

Experience exceptional customer service with Eagle Metalcraft – where precision meets excellence. We look forward to teaming up with you. Contact us today

Eagle Metalcraft

Phone: 315.437.8323

3550 Burnet Avenue
East Syracuse, NY 13057-2316

Email: info@EagleMetalcraft.com